Tom Skype is dead. Long live Microsoft surveillance.

There is a special version of Skype for China which monitors user conversations and reports flagged conversations automatically. We wrote an extensive blog post last year on this subject. Since Skype launched its “partnership” with TOM, it has been nearly impossible to download the original (international) version of Skype as skype.com and all related domains are redirected to skype.tom.com, the Chinese partner's website. Microsoft intentionally redirected Chinese users so that they would download a different program, one which looks almost the same as Skype but opens up a user’s communications to surveillance by the Chinese state.

Furthermore, the user experience on the TOM Skype web page is similar to the Skype web page which means that users will unknowingly download TOM Skype and therefore have their conversations and messages monitored and even automatically uploaded to servers in China.

We signed an open letter to Skype, where we asked Microsoft to publicly share what knowledge they have of the surveillance and censorship capabilities that users may be subject to in TOM Skype. Microsoft released its first transparency report after the letter but we believe the data request only included the official Skype client and does not include TOM Skype. After all, sensitive conversations on TOM Skype are automatically uploaded to servers in China and our guess is even Microsoft does not know how many users are affected in this way. Furthermore, in the transparency report, Microsoft did not mention TOM Skype nor the surveillance nature of the product.

On November 7, TOM announced that Microsoft will take over Skype and Microsoft stopped redirecting skype.com to skype.tom.com. As a result, Chinese users can download the original version of Skype. However, existing TOM Skype users are still subject to surveillance without their knowledge. Microsoft has since publicly stated that while their partnership with TOM has ended, they will be announcing details of a new joint venture partnership so that they can continue to “meet obligations under local law”.

Given these changes, we believe the following questions should be addressed directly by Microsoft:

  1. What happens to the text messages, along with millions of records containing personal information stored on Chinese servers now that the partnership with TOM has ended?
  2. Will Microsoft notify all TOM Skype users that their conversations have been monitored and that their chat history with personal information has been uploaded without their knowledge?
  3. Will Microsoft notify all TOM Skype users to suggest that they update their Skype to the original version of Skype immediately, before a new joint venture partnership is launched?
  4. With your new joint venture partner, will Microsoft make another special Chinese version of Skype? Will it have more or less surveillance capacity compared to the TOM version? Compared to the ‘global’ version?
  5. Microsoft has previously noted:  “TOM Online provides access to Skype for Chinese customers, using a modified version that follows Chinese regulations, called TOM Skype”. Microsoft: can you please release the planned surveillance policy for Chinese users so that everybody can know how your company “follows Chinese regulations”? Please also reference the specific “Chinese regulations” that you plan on following.
  6. Skype even has a special Chinese version in the App Store. The standard international version for iOS called “Skype for iPhone” is not available in the China App Store. But a special Chinese version called “Skype” is available only in the China App Store. Chinese iPhone users can only download the special version. Microsoft, when do you plan on making the international version of the app available in the China App Store?

We contacted Skype’s Luxembourg headquarters about this story but had not received a response when this story went to press. As with our previous stories, we would be happy to publish Skype’s response on our web site.

Illustrated History of TOM Skype

Here's how Microsoft worked its deception with TOM Skype for users in China, including those who wanted to download an English language version of Skype. This information originally appeared in our earlier blog post about Skype in China.

Downloading

To download Skype, you'd probably enter skype.com in your browser and look for a download link. If you are in China, however, when you go to skype.com, you used to be automatically redirected to http://skype.tom.com. Skype did not ask if you wanted to be redirected. They also did not inform you of the difference between the regular Skype and the Tom Online version. The websites look very similar. Skype and Microsoft are actively misleading users into thinking that they are using the regular version of Skype. We suspect this deception will continue with the new joint venture partner.

Regular Skype Tom Skype (English) Tom Skype (Chinese)

Installing

The English version of Tom Skype looks exactly the same as the regular version while installing. The Chinese version is based on an earlier version of Skype and looks somewhat different. (Click on any screenshot to see the full version.)

Regular Skype Tom Skype (English) Tom Skype (Chinese)

Logging in

The login screens are very similar, misleading users into thinking that they are using the regular version of Skype.

Regular Skype Tom Skype (English) Tom Skype (Chinese)

About

If you click to the About window in the Skype client, you can find out if you are running the Tom Online version of Skype or not. If you are, then your communications (voice and chat) are passing through Chinese servers and are made available to authorities upon request.

Regular Skype Tom Skype (English) Tom Skype (Chinese)

 

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Thu, Aug 10, 2023

1.4 million people used FreeBrowser to circumvent the Great Firewall of Turkmenistan

Since 2021, the authorities in Turkmenistan have taken exceptional measures to crack down on the use of circumvention tools. Citizens have been forced to swear on the Koran that they will not use a VPN. Circumvention tool websites have been systematically blocked. Arbitrary searches of mobile devices have also taken place and have even targeted school children and teachers.

The government has also blocked servers hosting VPNs which led to “near complete” internet shutdowns on several occasions in 2022. Current reports indicate that 66 hosting providers, 19 social networks and messaging platforms, and 10 leading content delivery networks (CDNs), are blocked in the country. The government presumably is unconcerned about the negative economic impact that such shutdowns can cause.

Fri, Mar 18, 2022

Well-intentioned decisions have just made it easier for Putin to control the Russian Internet

This article is in large part inspired by a recent article from Meduza (in Russian).

Since the beginning of the war in Ukraine, Russian users have had problems accessing government websites and online banking clients. Browsers began to mark these sites as unsafe and drop the connection. The reason is the revocation of digital security certificates by foreign certificate authorities (either as a direct consequence of sanctions or as an independent, good will move); without them, browsers do not trust sites and “protect” their users from them.

However, these actions, caused - or at least triggered by - a desire to punish Russia for their gruesome actions in Ukraine, will have long-lasting consequences for Russian netizens.

Digital certificates are needed to confirm that the site the user wants to visit is not fraudulent. The certificates contain encryption keys to establish a secure connection between the site and the user. It is very easy to understand whether a page on the Internet is protected by a certificate. One need just look at the address bar of the browser. If the address begins with the https:// prefix, and there is a lock symbol next to the address, the page is protected. By clicking on this lock, you can see the status of the connection, the name of the Certification Authority (CA) that issued the certificate, and its validity period.

There are several dozen commercial and non-commercial organizations in the world that have digital root certificates, but 3/4 of all certificates are issued by only five of the largest companies. Four of them are registered in the USA and one is registered in Belgium.

Mon, Aug 03, 2020

Announcing the Release of GreatFire AppMaker

GreatFire (https://en.greatfire.org/), a China-focused censorship monitoring organization, is proud to announce that we have developed and released a new anti-censorship tool that will enable any blocked media outlet, blogger, human rights group, or civil society organization to evade censors and get their content onto the phones of millions of readers and supporters in China and other countries that censor the Internet.

GreatFire has built an Android mobile app creator, called “GreatFire AppMaker”, that can be used by organizations to unblock their content for users in China and other countries. Organizations can visit a website (https://appmaker.greatfire.org/) which will compile an app that is branded with the organization’s own logo and will feature their own, formerly blocked content. The app will also contain a special, censorship-circumventing web browser so that users can access the uncensored World Wide Web. The apps will use multiple strategies, including machine learning, to evade advanced censorship tactics employed by the Chinese authorities.  This project will work equally well in other countries that have China-like censorship restrictions. For both organizations and end users, the apps will be free, fast, and extremely easy to use.

This project was inspired by China-based GreatFire’s first-hand experience with our own FreeBrowser app (https://freebrowser.org/en) and desire to help small NGOs who may not have the in-house expertise to circumvent Chinese censorship. GreatFire’s anti-censorship tools have worked in China when others do not. FreeBrowser directs Chinese internet users to normally censored stories from the app’s start page (http://manyvoices.news/).

Fri, Jul 24, 2020

Apple, anticompetition, and censorship

On July 20, 2020, GreatFire wrote to all 13 members of the Subcommittee on Antitrust, Commercial and Administrative Law of the U.S. House Committee on the Judiciary, requesting a thorough examination into Apple’s practice of censorship of its App Store, and an investigation into how the company collaborates with the Chinese authorities to maintain its unique position as one of the few foreign tech companies operating profitably in the Chinese digital market.  

This letter was sent a week before Apple CEO TIm Cook will be called for questioning in front of the Subcommittee on Antitrust, Commercial and Administrative Law. The CEOs of Amazon, Google and Facebook will also be questioned on July 27, as part of the Committee’s ongoing investigation into competition in the digital marketplace.

This hearing offers an opportunity to detail to the Subcommittee how Apple uses its closed operating ecosystem to not only abuse its market position but also to deprive certain users, most notably those in China, of their right to download and use apps related to privacy, secure communication, and censorship circumvention.

We hope that U.S. House representatives agree with our view that Apple should not be allowed to do elsewhere what would be considered as unacceptable in the U.S. Chinese citizens are not second class citizens. Private companies such as Apple compromise themselves and their self-proclaimed values of freedom and privacy when they collaborate with the Chinese government and its censors.

Mon, Jun 10, 2019

Apple Censoring Tibetan Information in China

Apple has a long history of censorship when it comes to information about Tibet. In 2009, it was revealed that several apps related to the Dalai Lama were not available in the China App Store. The developers of these apps were not notified that their apps were removed. When confronted with these instances of censorship, an Apple spokesperson simply said that the company “continues to comply with local laws”.

In December, 2017, at a conference in China, when asked about working with the Chinese authorities to censor the Apple App Store, Tim Cook proclaimed:

"Your choice is: do you participate, or do you stand on the sideline and yell at how things should be. And my own view very strongly is you show up and you participate, you get in the arena because nothing ever changes from the sideline."

In the ten years since Apple was first criticized for working with the Chinese authorities to silence already marginalized voices, what has changed? Apple continues to strictly follow the censorship orders of the Chinese authorities. When does Tim Cook expect that his company will help to bring about positive change in China?

Based on data generated from https://applecensorship.com, Apple has now censored 29 popular Tibetan mobile applications in the China App Store. Tibetan-themed apps dealing with news, religious study, tourism, and even games are being censored by Apple. A full list of the censored apps appear below.

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To download Skype, you'd probably enter skype.com in your browser and look for a download link. If you are in China, however,
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