No error here: Microsoft deploying Chinese censorship on global scale

Microsoft has responded to our research about Bing search results after initially responding with a “no comment”. We have actually already addressed most of their rebuttal in our original article. Here are the highlights. From Microsoft:

We’ve conducted an investigation of the claims raised by Greatfire.org. First, Bing does not apply China’s legal requirements to searches conducted outside of China. Due to an error in our system, we triggered an incorrect results removal notification for some searches noted in the report but the results themselves are and were unaltered outside of China.

We sent our research findings to Microsoft before publishing our blog post with an explicit query as to whether or not the odd search results were the result of a technical mistake. Microsoft originally responded by saying: “Thanks for your inquiry. We have no comment on this topic.”.

Microsoft says: “[T]he results themselves are and were unaltered outside of China”. This is simply not true. Please refer to the comparison chart in our original blog post. The Guardian confirmed our testing results concerning the 达赖喇嘛 (Dalai Lama) and did their own tests for 薄熙来 (Bo Xilai). The newspaper reported:

A search on Bing in Chinese for Bo Xilai (薄熙来), the former high-flying Chinese government official now serving life imprisonment for corruption, shows equally different results. The top search result is again Baidu Baike. Wikipedia is the third entry. There are no western reports on the politician on the front page. In English the search is topped by Wikipedia, then by stories from the New York Times, BBC and Financial Times.

A Google search in Chinese starts with the Wikipedia page and then several news articles chronicling his downfall from sources including the BBC and Voice of America.

Most results are partially censored and hard to detect if you don’t read Chinese. But we selected a term that is completely censored so that even a non-Chinese reader can easily confirm that the censorship exists. Please click this link to do your own testing.


This notice translates to “Due to legal obligations imposed by Chinese laws and regulations, we have removed the results for these search terms. For more information, please see here.”

In addition, Microsoft has failed to address our point on the censorship policy for international Bing in China. We have shown that this version is heavily censored but Microsoft has again failed to comment on this issue.

With regards to the freeweibo.com homepage being absent from Bing search results, our investigation indicates that at some time in the past the page was marked as inappropriate due to low quality or adult content. After review, we have determined the page is acceptable for inclusion in global search results.

Bing aims to provide a robust set of high-quality, relevant search results to our users. In doing so, Bing has extremely high standards that respect human rights, privacy and freedom of expression.

As we explained in our blog post, we tested a search for “FreeWeibo” with safe search turned off. If the setting is off, often a search engine will return adult content. Ever with safe search “off” our index is still not shown, which runs contrary to Microsoft’s explanation. You can easily verify this for yourself. First turn off safe search, then click this link to confirm that none of the results come from FreeWeibo.com.

Microsoft’s alternate claim is that our site is “low quality”. FreeWeibo.com is widely quoted and linked to by international media such as BBC and The Guardian. The website has a Google page rank of 5 out of 10 (by way of comparison, theguardian.com has a page rank of 7/10). FreeWeibo.com would be in no way marked as spam content.

Microsoft is a signatory to the Global Network Initiative, which is an effort by a multi-stakeholder group of companies, civil society organizations (including human rights and press freedom groups), investors and academics to protect and advance freedom of expression and privacy on the Internet. As part of our commitment to GNI, Microsoft follows a strict set of internal procedures for how we respond to specific demands from governments requiring us to block access to content. We apply these principles carefully and thoughtfully to our Bing version for the People’s Republic of China.

We are happy Microsoft has signalled its intention to operate according to GNI principles, but we again reiterate our call that they release a transparency report for Bing, worldwide. We also believe that this is the perfect time for Microsoft to drop its excessive global censorship policy on any version outside of China and International bing inside China.

This story shines a negative light on both Microsoft and China. We fully expect the Chinese authorities to continue with their draconian censorship practice. But for Microsoft, this is an enormous opportunity - do the right thing and stand up to Chinese censorship now. It has damaged your credibility with customers and China’s efforts to boost its image overseas.

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Mon, Nov 25, 2024

China’s New Effort to Achieve Cyber Sovereignty

How Real-Name Registration policies create an “ideological firewall” that chills dissent by eliminating user anonymity and selectively restricting transnational access to Chinese social media apps.

Thu, Aug 10, 2023

1.4 million people used FreeBrowser to circumvent the Great Firewall of Turkmenistan

Since 2021, the authorities in Turkmenistan have taken exceptional measures to crack down on the use of circumvention tools. Citizens have been forced to swear on the Koran that they will not use a VPN. Circumvention tool websites have been systematically blocked. Arbitrary searches of mobile devices have also taken place and have even targeted school children and teachers.

The government has also blocked servers hosting VPNs which led to “near complete” internet shutdowns on several occasions in 2022. Current reports indicate that 66 hosting providers, 19 social networks and messaging platforms, and 10 leading content delivery networks (CDNs), are blocked in the country. The government presumably is unconcerned about the negative economic impact that such shutdowns can cause.

Fri, Mar 18, 2022

Well-intentioned decisions have just made it easier for Putin to control the Russian Internet

This article is in large part inspired by a recent article from Meduza (in Russian).

Since the beginning of the war in Ukraine, Russian users have had problems accessing government websites and online banking clients. Browsers began to mark these sites as unsafe and drop the connection. The reason is the revocation of digital security certificates by foreign certificate authorities (either as a direct consequence of sanctions or as an independent, good will move); without them, browsers do not trust sites and “protect” their users from them.

However, these actions, caused - or at least triggered by - a desire to punish Russia for their gruesome actions in Ukraine, will have long-lasting consequences for Russian netizens.

Digital certificates are needed to confirm that the site the user wants to visit is not fraudulent. The certificates contain encryption keys to establish a secure connection between the site and the user. It is very easy to understand whether a page on the Internet is protected by a certificate. One need just look at the address bar of the browser. If the address begins with the https:// prefix, and there is a lock symbol next to the address, the page is protected. By clicking on this lock, you can see the status of the connection, the name of the Certification Authority (CA) that issued the certificate, and its validity period.

There are several dozen commercial and non-commercial organizations in the world that have digital root certificates, but 3/4 of all certificates are issued by only five of the largest companies. Four of them are registered in the USA and one is registered in Belgium.

Mon, Aug 03, 2020

Announcing the Release of GreatFire AppMaker

GreatFire (https://en.greatfire.org/), a China-focused censorship monitoring organization, is proud to announce that we have developed and released a new anti-censorship tool that will enable any blocked media outlet, blogger, human rights group, or civil society organization to evade censors and get their content onto the phones of millions of readers and supporters in China and other countries that censor the Internet.

GreatFire has built an Android mobile app creator, called “GreatFire AppMaker”, that can be used by organizations to unblock their content for users in China and other countries. Organizations can visit a website (https://appmaker.greatfire.org/) which will compile an app that is branded with the organization’s own logo and will feature their own, formerly blocked content. The app will also contain a special, censorship-circumventing web browser so that users can access the uncensored World Wide Web. The apps will use multiple strategies, including machine learning, to evade advanced censorship tactics employed by the Chinese authorities.  This project will work equally well in other countries that have China-like censorship restrictions. For both organizations and end users, the apps will be free, fast, and extremely easy to use.

This project was inspired by China-based GreatFire’s first-hand experience with our own FreeBrowser app (https://freebrowser.org/en) and desire to help small NGOs who may not have the in-house expertise to circumvent Chinese censorship. GreatFire’s anti-censorship tools have worked in China when others do not. FreeBrowser directs Chinese internet users to normally censored stories from the app’s start page (http://manyvoices.news/).

Fri, Jul 24, 2020

Apple, anticompetition, and censorship

On July 20, 2020, GreatFire wrote to all 13 members of the Subcommittee on Antitrust, Commercial and Administrative Law of the U.S. House Committee on the Judiciary, requesting a thorough examination into Apple’s practice of censorship of its App Store, and an investigation into how the company collaborates with the Chinese authorities to maintain its unique position as one of the few foreign tech companies operating profitably in the Chinese digital market.  

This letter was sent a week before Apple CEO TIm Cook will be called for questioning in front of the Subcommittee on Antitrust, Commercial and Administrative Law. The CEOs of Amazon, Google and Facebook will also be questioned on July 27, as part of the Committee’s ongoing investigation into competition in the digital marketplace.

This hearing offers an opportunity to detail to the Subcommittee how Apple uses its closed operating ecosystem to not only abuse its market position but also to deprive certain users, most notably those in China, of their right to download and use apps related to privacy, secure communication, and censorship circumvention.

We hope that U.S. House representatives agree with our view that Apple should not be allowed to do elsewhere what would be considered as unacceptable in the U.S. Chinese citizens are not second class citizens. Private companies such as Apple compromise themselves and their self-proclaimed values of freedom and privacy when they collaborate with the Chinese government and its censors.

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